Objective:

Perform a wide variety of marketing/member service/clerical functions in support of the Cooperative's Marketing and Member Services department. This position will require time spent in activities related to marketing and member services duties. This position will assist the Department Manager in the development and preparation of marketing, promotional and advertising material, as well as employee and member communications, newsletters, web content, social media content, etc.

Responsibilities and Authorities:

1. Prepare quarterly member newsletter and monthly employee newsletters to include concept development, writing and editing
2. Use publishing software for the creation of newsletters, advertisements, brochures, web content, social media content, etc.
3. Manage social media pages by posting updates and responding to comments and messages
4. Assist with development of press releases
5. Assist with development of print and radio advertising concepts, and monitor sales/inquiries to determine effectiveness
6. Assist in preparation and proofing of ad copy for radio and newspaper
7. Assist with development, administration, and review of member surveys
8. Create and deliver presentations to membership, civic groups, schools, etc.
9. Provide support necessary for the administration of the Lea County Electric Education Foundation, Government-In-Action Youth Tour, Coloring Contest, Water Heater sales and Donation Programs
10. Participate in appropriate civic and service organizations
11. Prepare materials for member meetings and mailings
12. Plan for Annual Meeting, county fairs, member meetings, special meetings and such other functions as may be required, coordinate same through Department Manager
13. Assist with developing methods to improve, monitor, and measure member service satisfaction
14. Use website analytics to ascertain the relative effectiveness of ongoing campaigns and understand the way users interact with the website

Communication:

1. Internal:

• Marketing and Member Services: assist with marketing efforts, newsletters, website content, social media content, etc

1. External:

• Members: communicate cooperative policies and gain acceptance of same; positively represent Lea County Electric to members
• Press: communicate with local newspapers and radio stations, and regional/national print publications to ensure accuracy and placement of advertisements and press release
• Online: arrange website content and social media content
• Vendors: arrange for printing/shipment of newsletters, brochures, marketing material and other publications

education:

High school diploma or G.E.D. required, Bachelor's degree in marketing, business, or related field preferred

experience:

Applicant must have at least three years of prior experience in a public contact job with experience in marketing, advertising, publishing/typesetting, accounting procedures, social media, and creative software (Adobe Suite).

job knowledge:

The fully competent incumbent must possess the following knowledge:

• Cooperative policies and procedures relating to service, payment, rates, connection/disconnection, capital credits and other issues dealt with on a frequent basis
• Strong writing and graphic arts skills
• 3 years of experience in marketing
• Strong written and verbal communication skills
• Attention to detail
• Superior organizational and time management skills
• Knowledge of relevant marketing tools and applications is a must
• Knowledge of social media communication a must
• Interpersonal communication skills both in person and on the phone
• Basic mathematics
• Knowledge of safety issues affecting office workers
• General office procedures

skills and abilities:

• Operate all usual office equipment including the computer and all relevant software applications including Microsoft Office, Adobe Suite, Lotus Notes, Social media platforms, website, and publishing software
• Utilize high-level written and oral communication skills to effectively communicate with diverse employee/member base
• Perform all physical requirements of the position
• Safeguard confidential information

working conditions:

• Normal office environment
• Subject to callout during emergency
• Subject to infrequent overnight travel and after-hours work
• Subject to random drug/alcohol testing
• Position is considered safety sensitive

time required for full competency:

Five years

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/2487772-719687